Privacy Policy
At yeranaurameona, we understand that your financial information deserves the highest level of protection. This policy explains how we handle your personal data with the care and transparency you expect from your trusted economic planning partner.
Information We Collect
Personal Information
When you engage with yeranaurameona's economic planning services, we collect information that helps us provide tailored financial guidance. This includes your name, contact details, employment information, and financial circumstances. We also gather data about your economic goals and risk tolerance through our consultation process.
Financial Data
Our planning services require understanding your current financial position. We collect information about your income, expenses, assets, liabilities, and existing investment portfolios. This data enables us to create meaningful economic strategies that align with your circumstances and objectives.
Technical Information
When you visit our website or use our online tools, we automatically collect certain technical data including your IP address, browser type, device information, and usage patterns. This helps us improve our digital services and ensure optimal performance of our planning platforms.
- Contact forms and consultation requests
- Document uploads and financial statements
- Communication preferences and history
- Website interaction and navigation patterns
- Login credentials and account access logs
How We Use Your Information
Your personal and financial data serves specific purposes within our economic planning practice. We use this information to develop comprehensive financial strategies, monitor your progress toward economic goals, and provide ongoing advisory services tailored to your evolving needs.
Communication represents another key use of your data. We contact you about appointment scheduling, market updates relevant to your portfolio, and important changes to your financial plans. Our team also uses your information to comply with Australian financial services regulations and maintain accurate client records.
Service Delivery
- Creating personalized economic planning strategies
- Monitoring investment performance and portfolio adjustments
- Providing market analysis and financial recommendations
- Scheduling consultations and managing client relationships
- Processing service payments and maintaining billing records
Legal and Regulatory Compliance
As a financial services provider in Australia, yeranaurameona must comply with various regulations including the Privacy Act 1988, Corporations Act 2001, and Australian Securities and Investments Commission requirements. We maintain detailed records as required by law and report certain information to regulatory bodies when necessary.
Information Sharing and Disclosure
yeranaurameona operates under strict confidentiality principles regarding your financial information. We share your data only when necessary for service delivery, legal compliance, or with your explicit consent. Our approach prioritizes your privacy while ensuring we can provide comprehensive economic planning services.
Service Providers
We work with trusted third-party providers who assist in delivering our services. These include investment platforms, accounting software providers, document management systems, and communication tools. All service providers sign confidentiality agreements and must handle your data according to Australian privacy standards.
Legal Requirements
Certain circumstances require us to disclose client information to authorities. This includes court orders, regulatory investigations, anti-money laundering requirements, and other legal obligations. We notify clients of such disclosures when legally permitted and appropriate.
- Financial institutions for investment transactions
- Professional service providers including accountants and lawyers
- Regulatory bodies as required by Australian law
- Technology providers who support our planning tools
- Auditors and compliance professionals
Your Privacy Rights
Under Australian privacy legislation, you have significant rights regarding your personal information. Understanding these rights helps you maintain control over your data and ensures transparency in our relationship.
Access and Correction
You can request access to your personal information and ask us to correct any inaccuracies. We provide this information within reasonable timeframes and may charge minimal fees for extensive requests.
Data Portability
You can request your personal data in a structured format for transfer to another service provider. This includes financial records, communication history, and planning documents.
Withdrawal of Consent
For data processing based on consent, you can withdraw permission at any time. This may affect our ability to provide certain services but won't impact the lawfulness of previous processing.
Complaint Resolution
If you have concerns about our data handling, you can lodge a complaint with us directly or contact the Office of the Australian Information Commissioner.
Exercising Your Rights
To exercise these rights, contact our privacy officer using the details provided below. We respond to requests within 30 days and provide clear explanations of any limitations or requirements. Some requests may require identity verification to protect your personal information from unauthorized access.
Data Security and Protection
Protecting your financial information requires comprehensive security measures across all aspects of our operations. yeranaurameona implements technical, administrative, and physical safeguards designed to prevent unauthorized access, use, or disclosure of your personal data.
Technical Safeguards
Our systems use encryption for data transmission and storage, multi-factor authentication for account access, and regular security updates to protect against emerging threats. We maintain secure servers in Australian data centers and monitor our networks for suspicious activity around the clock.
Administrative Controls
Our staff receive regular privacy and security training, and we maintain strict access controls ensuring employees can only view information necessary for their roles. We conduct background checks on team members who handle sensitive financial data and require confidentiality agreements from all personnel.
- End-to-end encryption for all client communications
- Regular security audits and vulnerability assessments
- Secure document management and backup systems
- Incident response procedures and breach notification protocols
- Employee access controls and activity monitoring
Data Breach Response
In the unlikely event of a data breach, we have established procedures to contain the incident, assess its impact, and notify affected clients and relevant authorities as required by law. We maintain cyber insurance and work with security specialists to minimize any potential harm from security incidents.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide services, meet legal requirements, or resolve disputes. Our retention periods reflect Australian financial services regulations and best practices for client relationship management.
Retention Periods
Client financial records are typically retained for seven years after the end of our professional relationship, aligning with Australian Taxation Office requirements. Communication records and service documentation follow similar timeframes, while marketing preferences and website usage data may be deleted sooner if you withdraw consent.
Some information may be retained longer if required for legal proceedings, regulatory investigations, or other legitimate business purposes. We regularly review our data holdings and securely dispose of information that's no longer needed according to established destruction procedures.
Secure Disposal
When we delete your information, we use secure deletion methods that make data unrecoverable. Physical documents are destroyed through certified shredding services, while electronic data undergoes cryptographic erasure and secure overwriting. We maintain certificates of destruction for audit purposes.
Contact Our Privacy Officer
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a concern about how we handle your personal information, please contact us using the details below.
yeranaurameona Privacy Officer
104 Wellington St
Launceston TAS 7250, Australia
Phone: +61433430219
Email: support@yeranaurameona.com
We aim to respond to all privacy inquiries within five business days. For complex requests requiring investigation or consultation with third parties, we may need up to 30 days and will keep you informed of our progress throughout the process.
This privacy policy was last updated on January 15, 2025, and reflects current Australian privacy legislation and our operational practices.